COVID-19 – Student information

This page contains important information about COVID-19 – it is applicable to all Aviation Australia students.

To protect yourself, your colleagues, your families and our community it is vital we follow these key initiatives everyday;

COVIDSafe Plan

Aviation Australia has designed a COVIDSafe Plan which provides clear direction on how we will ensure Aviation Australia remains COVIDSafe as restrictions are lifted and we gradually return to full on-campus training delivery.

While you are on campus, we ask that you please continue to follow good hygiene practices and ensure you are adhering to the social distancing guidelines.  This includes limiting the number of people gathering together while on a break from class.  If you are feeling unwell, please stay home, seek medical advice and get tested if necessary.


The Government has released the COVIDSafe App which speeds up contacting people exposed to COVID-19. This helps health officials support and protect you, your friends and family. The app is available to download from the Apple App Store and Google Play.

“WhatsApp” and Coronavirus “App”

The Government has established a new “app” that will provide up-to-date official information about current and any future measures as well as a government “WhatsApp” channel. The “app” is available free through the Apple App Store for Apple devices and Google Play for Android devices. The “WhatsApp” channel can be activated at

Student Services

Student Services has now reopened on campus to support you. However if you prefer contact over phone or email, you can contact Services Services by:

  • Emailing [email protected];
  • Calling Kerrilyn on (07) 3860 0915 during business hours;
  • Calling Judi on (07) 3860 0997 during business hours;
  • Calling the Student Services after-hours mobile on 0408 787 736 if you have an emergency.

We are very aware that many of you are experiencing difficulties at the moment and may be feeling like there are no solutions. Please reach out. We already have some solutions, such as support organisations that are helping with daily needs and assistance to negotiate rental agreements with landlords.

What should I do if I am not feeling well?

Should you feel unwell at any stage or are exhibiting flu-like symptoms, please stay at home. ​​​​​​​

It is recommended that you self-isolate immediately and avoid close contact with others.

Call the COVID-19 hotline in your state:

  • Queensland: 13 432 584
  • Victoria: 1800 675 398
  • Western Australia: (08) 6373 2222
  • Northern Territory: (08) 892 8044
  • New South Wales: 1800 022 222

Or visit your GP. Please call ahead to the GP surgery or hospital and let them know your symptoms and travel history, this will help them prepare for your arrival. Depending on your circumstances, you may be requested to provide medical clearance before returning to work.

What we are doing on campus

Around our campuses we are taking extra precautions by introducing stringent health and safety measures to maintain a safe and hygienic environment. We have increased the cleaning and sanitisation of our campuses, particularly for high-contact areas and have provided additional hand sanitisers for students and staff to use. There are posters around the campuses advising of the preventative measures you should be taking to minimise the spread of the virus.

For on-campus training we are following Government advice and allowing 4 square metres per person in an enclosed space.

We continue to develop our plan to manage the impact of COVID-19 and will monitor Government directives.

Update your contact details

Please ensure your mobile phone number is up to date in Wisenet and if you need to update your email address please email [email protected] so that we can continue to provide you with updates as required.

Trustworthy sources 

Contact numbers

If you suspect you may have COVID-19 call the below dedicated hotline in your state – open 24 hours, 7 days.

  • Queensland: 13 432 584
  • Victoria: 1800 675 398
  • Western Australia: (08) 6373 2222
  • Northern Territory: (08) 892 8044
  • New South Wales: 1800 022 222

Coronavirus Health Information Line
1800 020 080

Frequently Asked Questions - Students

Practising good hygiene is the best defence against most viruses. This includes:

  • Regularly cleaning your hands. Use soap and thoroughly wash hands in warm water using a rubbing action (front, back and between the fingers) for 20-30 seconds and rinse off soap and residue. If soap and running water is not available use an alcohol-based hand sanitiser.
  • When coughing and sneezing, cover your mouth and nose with flexed elbow or use a clean tissue – remember to throw tissues away immediately and wash your hands.
  • If you have a fever, cough and difficulty breathing, avoid close contact with others and seek medical attention early by phoning your general practitioner and speaking to a medical professional.

If you start to feel unwell, you should let your instructor know and get in contact with your GP via phone or call a COVID-19 hotline in your state:

  • Queensland: 13 432 584
  • Victoria: 1800 675 398
  • Western Australia: (08) 6373 2222
  • Northern Territory: (08) 892 8044
  • New South Wales: 1800 022 222

If you are feeling unwell, please stay at home.

Please encourage any unwell students to stay at home and tell them to talk to their instructor. You can support them by suggesting that they seek medical assistance, by contacting their general practitioner if it is appropriate in the circumstances.

If there is a confirmed case of COVID-19 on campus, we will let everyone on campus know. Please rest assured, we are taking every precaution. While there are no confirmed cases, it is safe to attend classes and examinations on-campus. However, you do have the option for instructor-led online theory classes if you wish. Please speak to your instructor if you have any questions or concerns.

Yes – if you have a confirmed case of COVID-19.

No – if you self-isolated on health advice due to close contact with a confirmed case but did not test positive yourself.

  • Increased cleaning on campuses and provided hand sanitiser for personal use
  • Postponed graduations and events or switched to online platforms
  • Has put plans into place if campuses do need to close
  • Encouraging staff to download the COVIDSAFE app
  • Promoting physical distancing, good hygiene and room capacities
  • Continuing to monitor the situation and assess the risk
  • Reduced class and exam sizes or split them
  • Moved classes to bigger rooms where possible